TERMS & CONDITIONS

These Terms and Conditions ("Terms") govern your ("you" or "your") use of the website www.mikroballoonworldwide.com ("the Website") and your relationship with Mikrosphere Biyoteknoloji San. ve Tic. Ltd. Şti. (trading as Mikrosphere Biyoteknoloji), a company registered in Türkiye, with its registered office at Mızraklı Mah, İnönü Cad. No:167, Samandağ/Hatay ("we," "our," or "us").

Please read these Terms carefully, as they affect your rights and obligations under the law. If you do not agree to these Terms, please do not access or use the Website. By ordering any of our products or services, you agree to be bound by these Terms. We recommend printing a copy of these Terms for future reference.

If you have any questions regarding these Terms, please feel free to contact us.

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1. AGREEMENT

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By using the Website, you agree to be bound by these Terms and authorize us to transmit information (including updated information) to obtain details from third parties. This may include, but is not limited to, your debit or credit card numbers or credit reports, for the purposes of authenticating your identity, validating your credit card, obtaining an initial credit card authorization, and authorizing individual purchase transactions.

 

2. AMENDMENTS

 

We reserve the right to:

• Update these Terms periodically. Any changes will be announced on the Website. It is your responsibility to review these updates. Continued use of the Website after the changes take effect constitutes your agreement to the revised Terms. If you do not accept the new Terms, you should discontinue use of the Website.

• Modify or withdraw the Website (or any part of its content), whether temporarily or permanently, without prior notice. You acknowledge that we are not liable for any modifications or withdrawals.

• Disable any user identification code or password assigned to you, whether chosen by you or provided by us, if we determine that you have failed to comply with these Terms.

 

3. REGISTRATION

By using this Website, you warrant that:

• You are legally capable of entering into binding contracts.

• You are at least 18 years old.

• The personal information you provide during registration is true, accurate, current, and complete in all respects, and you are not impersonating any other person or entity.

You agree to immediately notify us of any changes to your personal information by contacting our customer service team via:

📞 Tel: +90 850 346 97 31
📧 Email: destek@mikroballoon.com

 

4. PRIVACY POLICY

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We will treat all your personal information as confidential and use it only in accordance with our Privacy Policy. Additionally, we will process your information as outlined in our Privacy Policy. By using our Website, you consent to this processing and warrant that all data you provide is accurate.

The Company warrants that it will make every effort to protect your privacy and data in compliance with the General Data Protection Regulation (GDPR) 2018 and any applicable laws or revisions. We will not sell your personal information or share it with third parties except as stated in our Privacy Policy.

If you wish to stop receiving promotional material from us, please let us know.

 

5. PROTECTING YOUR SECURITY

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To ensure that your credit, debit, or charge card is not being used without your consent, we will validate your name, address, and other personal details provided during the order process against appropriate third-party databases.

We take internet fraud very seriously. As fraudulent credit card transactions continue to rise, we make every effort to thoroughly verify all orders using the information supplied. In some cases, we may contact you for additional security checks, and we appreciate your cooperation in completing them. We have a zero-tolerance policy for fraudulent transactions, which will be reported to the relevant authorities.

By accepting these Terms, you consent to such checks. During this process, your personal information may be disclosed to a registered Credit Reference Agency, which may keep a record of that information. However, no credit check will be performed, and your credit rating will not be affected.

All information you provide will be handled securely and strictly in accordance with the General Data Protection Regulation (GDPR) 2018.

 

6. COMPLIANCE

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The Website may only be used for lawful purposes and in a lawful manner. By using the Website, you agree to comply with all applicable laws, statutes, and regulations. You also agree not to:

• Upload or transmit any viruses, Trojans, worms, logic bombs, or any other material designed to interfere with, interrupt, or disrupt normal computer operations.

• Upload or transmit any material that is defamatory, offensive, or obscene.

• Attempt to gain unauthorized access to our Website, its server, or any connected server, computer, or database.

• Attack our site via a denial-of-service (DoS) attack or a distributed denial-of-service (DDoS) attack.

By breaching this provision, you would be committing a criminal offense under the Computer Misuse Act 1990. Any such breach will be reported to the relevant law enforcement authorities, and we will fully cooperate by disclosing your identity. In the event of a breach, your right to use our Website will be immediately revoked.

We will not be liable for any loss or damage caused by a DDoS attack, viruses, or other technologically harmful material that may infect your computer, programs, data, or other proprietary material due to:

• Your use of our Website

• Your downloading of any material posted on the Website or any linked websites.

 

7. THIRD-PARTY LINKS

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For your convenience, the Website may contain links to external websites or materials that are beyond our control. Please note that we are not responsible for these websites or their content, nor do we review or endorse them.

We will not be liable for:

• The privacy practices or content of such third-party websites.

• Any damage, loss, or offense caused—or alleged to be caused—by the use of, or reliance on, any advertising, content, products, materials, or services available on external websites or resources.

We recommend reviewing the terms and privacy policies of any third-party website before using their services.

 

8. ORDERS

 

ORDER ACCEPTANCE & AVAILABILITY

All orders are subject to acceptance and availability. If the ordered goods are unavailable, we will notify you via email (or another provided contact method). You may then choose to:

• Wait until the item is back in stock.

• Cancel your order.

ORDER PROCESSING & CONTRACT FORMATION

• When you place an order, it is considered an offer to purchase goods or services from us.

• We reserve the right to reject any order at any time.

• An automated order acknowledgment does not constitute acceptance of your order.

• A contract is formed when:

  1. We debit your payment method (credit/debit card or PayPal), or

  2. We dispatch the goods or commence the services (whichever occurs later).

• A Dispatch Confirmation email will confirm the contract formation.

ORDER SECURITY & RISK

• We take reasonable precautions to keep your order and payment details secure. However, we cannot be held responsible for unauthorized access to your data unless due to our negligence.

• Products purchased on our website are not for resale or distribution. We may cancel orders and suspend accounts if we suspect a breach of this policy.

• Once products are delivered to your specified address, you assume full risk for them. We are not liable if:

  • You provide an incorrect delivery address.

  • You fail to collect the products from the specified address.

 

9. CANCELLATION RIGHTS

 

If you have purchased goods or services for personal use (not for business purposes), you have the right to cancel your contract within 14 days from the day you receive the goods.

To cancel your contract, please refer to our Returns Policy for detailed instructions on how to proceed.

 

10. PRICE AND PAYMENT

 

• Prices & VAT: All prices on our Website include VAT (where applicable) and are accurate at the time of listing. However, we reserve the right to change prices without prior notice (except for confirmed orders with a Dispatch Confirmation).

• International Orders:

  • If your delivery address is within Turkiye, no additional taxes apply.

  • If your delivery address is outside Turkiye, you may be subject to import duties, VAT, and taxes, which are charged when your order reaches its destination country. These charges must be covered by you. We recommend checking with your local customs office for further details.

• Payment Methods: We accept payments via:

  • Major credit/debit cards

  • PayPal

  • Payment is processed before the dispatch of your order.

• Pricing Errors:

  • In the rare case of an incorrect price at checkout, we are not obligated to sell at that price.

  • If an error is found before order acceptance, we will notify you to either confirm the correct price or cancel your order with a full refund if payment was already made.

• Payment Authorization: All credit/debit card transactions are subject to validation checks. If your card issuer does not authorize payment, we will not be liable for any delays or non-delivery.

• Discount Codes:

  • Can only be used under the terms issued (e.g., eligibility, max order value).

  • We reserve the right to reject orders that don’t meet discount code conditions.

  • For more details, contact customer service:

    • Email: destek@mikroballoon.com

    • Turkiye Tel: +90 850 346 97 31

11. INTELLECTUAL PROPERTY

 

The content of the Website is protected by copyright, trademarks, database rights, and other intellectual property laws. You acknowledge that all material and content provided on the Website shall remain the property of Mikrosphere Biyoteknoloji San. ve Tic. Ltd. Şti. or its licensors.

You are permitted to:
✔ View and display the Website’s content on a computer screen.
✔ Store content in electronic form on a personal device (excluding servers or networked storage).
✔ Print a single copy for personal, non-commercial use, ensuring all copyright and proprietary notices remain intact.

You are not permitted to:
❌ Reproduce, modify, copy, or distribute the content for commercial purposes.
❌ Use any Website materials in a manner that infringes on our intellectual property rights.

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12. LIMITATION OF LIABILITY

 

SUPPLY OF GOODS

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• (a) Subject to clause 14(b), if we fail to comply with these Terms, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.

• (b) Nothing in these Terms excludes or limits our liability for:

• (i) death or personal injury caused by our negligence;

• (ii) fraud or fraudulent misrepresentation;

• (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;

• (iv) defective products under the Consumer Protection Act 1987; or

• (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or

• (vi) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

 

USE OF WEBSITE

 

The Website is provided on an "as is" and "as available" basis, without any guarantees, representations, or endorsements. We do not provide any warranties, whether express or implied, regarding its operation, security, or reliability. By using the Website, you acknowledge and accept the inherent risks associated with the Internet.

Limitations of Liability

While we strive to ensure that the content on the Website is accurate and of high quality, we cannot guarantee that it will always be error-free or meet your expectations. We disclaim all liability for:
❌ Incompatibility of the Website with your device, software, or internet connection.
❌ Technical issues, including errors, service interruptions, or downtime.
❌ Inaccuracy, unsuitability, or unreliability of any content on the Website.
❌ Failure to meet individual user requirements or expectations.

To the fullest extent permitted by law, we are not liable for any indirect, special, incidental, or consequential damages, including but not limited to:
⚠️ Economic losses (e.g., loss of revenue or business opportunities).
⚠️ Data loss or privacy breaches.
⚠️ Wasted expenses or anticipated savings not realized.

If any inaccuracies are reported, we will make reasonable efforts to correct them as soon as possible.

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13. SEVERANCE

 

If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.

 

14. WAIVER

 

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

 

15. ENTIRE AGREEMENT

 

These Terms form the entire basis of any agreement reached between you and us.

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16. LAW AND JURISDICTION

 

These Terms shall be governed by and interpreted in accordance with the laws of Türkiye. Any disputes arising from or related to these Terms shall be resolved exclusively by the Turkish courts.

 

17. ALL COMPETITIONS

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Competitions are only open to residents of the Turkiye.

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18. ACCEPTANCE OF CONDITIONS

 

By ordering, the Customer acknowledges it has agreed to the incorporation and acceptance of these Conditions.